This special MMT Chat Series delivers five best practices in five minutes on ways to improve efficiencies. My guest today is Kevin Hartsoe, president of Neu Dynamics in Ivyland, Pennsylvania.
Here are his five quick answers in a nutshell (watch the quick 5-minute video for his full answers):
1. How do you create and maintain an employee-centered culture?
Offer flexible work schedules.
2. What are your top three best technology investments and why?
Hard mill, hard mill, hard mill. Hard milling has changed how we build molds.
3. What is your latest process and improvement?
An electronic scoreboard and whiteboard that track jobs.
4. How do you measure success?
Our success is measured by customer satisfaction.
5. How do you stay competitive?
We stay competitive by understanding what the customer is expecting.
Watch the full video chat above, and for more of our archived MMT Chat conversations, click here.
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