C.O.R.E. from United Grinding Group is Nominated for UX Design Award 2022

A product innovation from the United Grinding Group, C.O.R.E. — Customer Oriented REvolution — has been nominated for a UX Design Award 2022 for its outstanding user and customer experience. The panel selected it from a pool of 300 submissions from 58 countries. The Awards are assigned by the International Design Center Berlin (IDZ), a leading German institution promoting design as a driver of innovation in business and society.

C.O.R.E. is said to bring to life a new machine interaction concept based on a modern hardware and software architecture. It is capable of standardizing operation of  all machine tools from the United Group, with a new 24-inch multi-touch C.O.R.E. panel offering intuitive controls similar to a smartphone and personalized customization options. Overall, the product features a clean design to reduce complexity and eliminate potential sources of error, optimizing the working experience both for the machine's operators as well as setup and maintenance personnel; for example, the role-specific interface has the option of limiting the display to relevant information for the user role. Another new feature is the integrated front camera, which the United Grinding Group says enables quick and easy support also via video calls directly from the panel.

“We are quite proud of this nomination,” says Christoph Plüss, CTO of the United Grinding Group. “For years, a large, group-wide team of software, hardware and process experts has been working diligently on C.O.R.E. with the target to create real added value for our customers in the area of user experience. We’re pleased to hear that we have succeeded.”

However, the company contends that C.O.R.E. encompasses much more than revolutionary machine operation. Its hardware and software architecture also open up new possibilities for networking, controlling and monitoring the production process, and thus for process optimization. It also lays the foundations for the operation of modern Internet of Things (IoT) applications and the digital future.

“This is just the beginning,” Plüss promises. “We are constantly working on C.O.R.E., looking for even more improvements to make our customers’ work even easier.” The United Grinding Group has set itself the goal of actively shaping the digital future and making its customers even more successful along the way.