2/25/2016

Central Communications Platform Provides Remote Machine Tool Analysis

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GF Machining Solutions offers rConnect, a central communications platform for the company’s milling, EDM and laser texturing machines that offers in-­depth remote machine tool analysis.

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GF Machining Solutions offers rConnect, a central communications platform for the company’s milling, EDM and laser texturing machines that offers in­-depth remote machine tool analysis. The first phase of the platform is Live Remote Assistance (LRA), which connects machines to local diagnostics centers and plants in real time, enabling remote diagnostics and inspection by a GF Machining Solutions technician or the manufacturer using the system.

LRA’s customer cockpit serves as the user interface, allowing the manufacturer to interact directly with the company via audio, video, chat, white board, file transfer, screen sharing and system access. Machine operators can access daily maintenance support through status messages and machine performance reports. All interactions are logged and recorded. According to the company, LRA enables faster diagnoses and interventions, minimizing machine downtime. 

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