Big Kaiser Launches Online Customer Chat
Customers can now have direct access to Big Kaiser agents during normal business hours for application support, tool presetting, pricing and availability and more.
Photo Credit: Big Kaiser
In order to help current and future customers with inquiries, Big Kaiser Precision Tooling (Hoffman, Illinois) has introduced an easy and convenient way to directly access the company’s experts. LiveChat is available now on BIGKAISER.com.
No matter which page a customer is on, Big Kaiser has enabled a direct connection with one of the company’s agents in just a few clicks. Agents will be available during normal business hours and customers can leave a message after hours for help with questions on topics such as:
- Application support
- Tool presetting
- Pricing and availability
- Order status
- Equipment maintenance
- And more.
Users can also save a transcript of their chat for future reference. The chat feature appears on the lower right of any page on BIGKAISER.com.
Related Content
-
MMT Chats: Applying Bench Lessons to the Business of Moldmaking
For this MMT Chat, my guest is Mark Gauvain, one of MMT’s newer Editorial Advisory Board members who has plenty to share as he recently made the move from working for some big manufacturers to working for himself as a consultant to moldmakers and molders on procurement and technology investment strategies.
-
How Hybrid Tooling Accelerates Product Development, Sustainability for PepsiCo
The consumer products giant used to wait weeks and spend thousands on each iteration of a prototype blow mold. Now, new blow molds are available in days and cost just a few hundred dollars.
-
Navigating Economic Resilience and Consumer Trends
Consumer behavior provides mold builders insight into the evolving market dynamics of goods and services that helps strategic planning.