MMT Chats: 5 in 5 with Best Tool and Engineering

This episode is brought to you by ISCAR with New Ideas for Machining Intelligently.

This special MMT Chat Series delivers five best practices in five minutes on ways to improve efficiencies. The guest is Joe Cherluck, President of Best Tool and Engineering in Clinton Township, Michigan.

1 How do you create and maintain an employee centered culture?

Ok, very simple: in one term, you live, it.

2 What are your top three best technology investments and why?

1. 5 Axis Machining
2. Wire EDM
3. People

3 What is your latest process improvement?

Our latest process improvement is reviewing and documenting all of our platform, floor processes to implement ERP system.

4 How do you measure success?

Currently, we gage my customer feedback and profitability.

We're moving way beyond that and are in the process of developing metrics in all facets of the business. Starting with sales and marketing challenge there, is watching where the trends are going.

5 How do you stay competitive and take advantage of new business opportunities?

Make time to work on my business.

Watch this 5-minute chat and then catch up all on archived MMT Chat: 5 in 5 with the special playlist.

If your shop wants to be a guest on the MMT Chat: 5 in 5video interview series, email me at cfuges@gardnerweb.com.

This episode is brought to you by ISCAR with New Ideas for Machining Intelligently.

To access our MMT Chats playlist, click here.