Sodick Launches New Unique Warranty Program

Sodick, Inc., a manufacturer of EDM technology has launched a new unique warranty program. The program allows a customer to warranty a machine until it is 10 years old.

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Sodick strives to be at the forefront of technology and customer support.  The new AfterCare Machine Warranty Program is unique to the world of machine tools.

AfterCare is available as a 1 or 2 year warranty.  Benefits beyond the standard warranty include; preferred pricing and free shipping on Consumable orders over $500 along with reduced pricing for operator training.  AfterCare is available to all Sodick linear motor EDM users.

One of the unique features of AfterCare is the benefits extend past the end of the warranty; including, discounts on training, service, parts and the ability to maintain the preferred consumables pricing.

“Our objective was to bring something unique and exciting to our customer base, a warranty program that could provide real benefits to our customers.  The AfterCare program allows us to achieve those goals,” says Ramiro Perucho, National Service Manager and the AfterCare program administrator.

Sodick Inc., established in 1976, has sold over 50,000 EDMs worldwide and has had over 25,000 linear motor EDM deliveries.  Sodick machines are used for the production of dies and molds and other various applications that cannot be produced by standard machining methods.  Sodick has three ISO certified manufacturing facilities with over 3,100 employees worldwide and technical centers located in Chicago, New Jersey and California.

 

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