PCS Company has redesigned its company website at pcs-company.com with a fresh, clean, contemporary look, providing customers with access to product information in an easy-to-search format. According to the company, the website is essentially a comprehensive business-to-business data center where PCS customers can obtain technical product information, download product CAD files, request product price quotations, shop and buy online, search current and past order history, and initiate communication with key PCS functional departments.
“PCS Company is experiencing healthy sales growth, and customer expectations are evolving and expanding at a fast pace,” says Len Harold, vice president of sales and marketing. “In the digital business age, customers expect instantaneous information access and the ability to interact with their suppliers whenever they want, and in the way they want. In a very competitive industry where quickly obtained and accurate information is critical to success, the new www.pcs-company.com website addresses our customer’s thirst for information.
“Our new website infrastructure gives PCS Company the ability to adapt and quickly update website content in a dynamic environment. We were seeing steady increases in website traffic along with an increase in the number of customers electing to buy online, which signaled a major shift in the way customers want to do business with PCS Company. With recent statistics telling us that 93 percent of all business-to-business purchase decisions start with an internet search engine, the new www.pcs-company.com is a long-term investment in customer satisfaction and positions PCS Company for future growth.”
PCS has served the plastic injection and die casting industries for more than 50 years, offering mold components, mold bases, hot runner products and molding supplies to moldmakers, plastic processors and die casters.
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