The Trifecta of Competitive Toolmaking

Process, technology and people form the foundations of the business philosophy in place at Eifel Mold & Engineering.

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Even the most sophisticated technology can’t accomplish much if it’s not run by people who understand not only how to operate it, but how best to apply it. That’s the basic premise driving virtually all activities at injection mold manufacturer Eifel Mold & Engineering. When it comes to technology, process, and people, “you have to invest in all three to be successful,” says Richard Hecker, owner and CEO.    

This philosophy hasn’t always been clearly articulated, let alone codified as an all-but-official tagline for the Fraser, Michigan-based injection mold manufacturer. Nonetheless, Hecker says the essence of the three-pronged approach has been in place ever since his father, Josef Hecker, founded the shop in 1973. Through the years, it has influenced the shop’s investments in capabilities ranging from manufacturing feasibility studies to in-house sampling. Yet, the philosophy is perhaps best evidenced in the process that forms the foundation of this expanded service offering: the production of quality tooling, mostly for automotive interior components.

The Process

One major turning point for Eifel was a move into zero-stock machining, which improves throughput by eliminating the need for downstream processing. In fact, the shop has committed so fully to this process that much of the time, its spotting press just takes up space, Hecker says. Making this work requires what he calls a “systems” approach, and there can be no weak links.

Most decisions aren’t left to individual machinists, but to the design department, which carefully engineers every fit and clearance. Given all the work at the front end of the build, an in-house-developed ERP system has proven critical to keeping the shop on schedule. Another contributor to synergy throughout the process is the use of color-coded CAD designs, which communicate specific job instructions to operators via shopfloor kiosks. (For example, different colors might indicate whether a hole needs to be tapped or just drilled.) In fact, operators in this paperless environment haven’t seen a setup sheet in two years, Hecker says.

The Technology

Given the frequency of undercuts and other tough geometry, the shop’s zero-stock machining strategy relies heavily on five-axis equipment. Better access to part features through additional axes of motion not only reduces setups, but enables moving the spindle closer to the work. As a result, the shop can use shorter, more rigid tool assemblies that provide greater precision and smoother surface finishes.

The People

Getting used to the additional axes of motion proved far easier than expected, Hecker says. After all, many applications require only 3+2 machining, a process that isn’t far removed from programming a three-axis VMC, he says. Nonetheless, he emphasizes that the transition could have been far more painful without the right people.

Committing to new ways of doing things, he explains, can’t just come from the top. Shopfloor-level employees also had to buy in, both to the process of zero-stock machining and to the five-axis equipment that facilitates it. This requires people with confidence in their abilities, people who trust one another, people who are open-minded enough to understand that taking ownership of advanced techniques and equipment is critical to the future of the shop and their own careers.  

“Within a good business model, each of these three areas should be just as important as the other,” Hecker concludes. “We put the best people in place and support their growth while devoting resources to obtaining the right equipment and implementing the best methods.”

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